There are several Communication Message for External Training. The default Subject, Body and Trigger information for each message is listed below. These may differ than what your System Administrator set up in the root LearnCenter. You have the ability to edit message defaults on a per-LearnCenter basis. See Editing Communication Messages and Communication Message - Automation for instructions.
Some messages can be configured using triggers and some with multiple action dates. The following table lists all available messages, and their action date and trigger availability.
Message Name | Recipient | Subject | Message Body | Before/ Upon/ After | Action Date | Configurable by Time Frame | Description | Trigger Available |
---|---|---|---|---|---|---|---|---|
External Training Approved | User | Request approved for [[External Training Name]] | You have been approved for the external training event: External Training Name: [[External Training Name]] Event Description: [[External Training Description]] Location: [[External Training Location]] Start Date: [[External Training Start Date]] End Date: [[External Training End Date]] | Upon | Approval | No | This message is sent to Users when their request for External Training has been approved by their Supervisor. | No |
External Training Denied | User | Request denied for [[External Training Name]] | You have been denied approval for the external training event: External Training Name: [[External Training Name]] Event Description: [[External Training Description]] Location: [[External Training Location]] Start Date: [[External Training Start Date]] End Date: [[External Training End Date]] If you have any questions, you may reply to this message. | Upon | Denial | No | This message is sent to Users when their request for External Training has been denied by their Supervisor | No |
External Training Pending Approval | Supervisor | [[Submitter First Name]] [[Submitter Last Name]] seeks approval for [[External Training Name]] | [[Submitter First Name]] [[Submitter Last Name]] seeks approval for an external training event for: External Training Name: [[External Training Name]] Event Description: [[External Training Description]] Location: [[External Training Location]] Start Date: [[External Training Start Date]] End Date: [[External Training End Date]] Click on the link below to approve or deny this user: [[ApproveDeny Link]] | Upon | Submittal | No | This message is sent to Supervisors when a User requests to participate in an External Training Event. | No |
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